Track My Order
Track My Order
Want to know where your Genze Hub order is? It's easy to track your package!
How to Track Your Order
- Check your email inbox for a shipping confirmation email from Genze Hub.
- Find your tracking number in that email.
- Visit the carrier's tracking page and enter your tracking number to see real-time updates.
Haven't Received a Tracking Email?
Tracking emails are sent once your order has been dispatched. If you haven't received one within 3 business days of placing your order, please check your spam/junk folder first.
If you still can't find it, feel free to contact us with your order number and we'll help you out.
Shipping Times
- Fast Shipping: Local shop area ( kerala India ) 3–7 business days
- Standard Shipping: 7–14 Days ( fast Shipping Items)
- Some Items are ship 2 to 4 weeks as per Items Demand check before you purchase)
Please note that international orders may experience delays due to customs processing.
For further assistance, visit our Contact page.